UKI Compliance Ideas Portal

An option to send a receipt once a customer has paid an invoice

This would be useful to give our customers reassurance that their payment has been received. Many customers call or email us asking for confirmation that their payment/bank transfer has been received. Currently, I email them another copy of their Invoice showing that it has been paid, it often confuses the customer as it's an 'invoice' & the customer does not need all the information again but simply a proof of payment. If there was an option to email a receipt to the customer, that would cut down time for us & show the customer that the payment has been received. The statement option is only relevant if the customer has several transactions in/out. We produce several small invoices for a large amount of individual customers & so a simple receipt would be ideal.

  • Lisa & Sam Ranu
  • Feb 11 2025
  • We're Taking A Look At This